Frequently Asked Questions
How can I change my shipping address?
By default, the last used shipping address will be saved into to your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
Why must I make payment immediately at checkout?
Ordering is on ‘first-come-first-served’ basis. To ensure that you get your desired samples, it is recommended that you make your payment within 60 minutes of checking out.
How do I cancel my orders before I make a payment?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.
How do you ship my orders?
All your orders are sent via Singapore Post Limited (SingPost).
Can I pay using Paypal without a Paypal account?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you
The goods came quite quickly, sent immediately, nothing crumbled, the goods are satisfied 10 Feb 2020 08:11
Tiana McdonnellOverflows Super! I’m new in this case, I see with the top something did not do so-on some vtirka straight sat well, and on some with enlightenment. As shown in the training video, you need to do 1 nail and while the warm base is rubbed, and I did 2, that’s the second in turn and not very well out. Therefore, the photo is the only one where the overflow is visible.Terry FigueroaThe sand is very beautiful. Poured on good lighting. Cover them monogram or draw snow and draw, the effect will be super. Thank you.Kaycee Hess